FAQs

What is the Best Price Guarantee?

Constant Sale Pricing Explanation

At Dream Home Furniture & Mattress, we pride ourselves on offering our customers the best value for their money. That's why we have implemented our Best Price Guarantee, which allows us to maintain constant sale prices on our products. This means that you can always enjoy discounted prices whenever you shop with us.

Our Best Price Guarantee ensures that if you find a lower price for the same product elsewhere, we will match or beat that price. This commitment to competitive pricing allows us to continuously offer our customers the most affordable options without compromising on quality.

By keeping our prices constantly on sale, we aim to provide transparency and consistent savings to our valued customers. You can shop with confidence knowing that you are getting the best possible price for the products you love.

At Dream Home Furniture & Mattress, we believe that everyone deserves access to high-quality products at affordable prices. Our constant sale pricing, supported by our Best Price Guarantee, reflects our commitment to delivering exceptional value to our customers.

Shop with us and experience the benefits of our Best Price Guarantee, where you can enjoy competitive prices and exceptional savings on every purchase.

Do you offer delivery?

At Dream Home Furniture & Mattress, we strive to provide efficient and reliable shipping services to ensure that your orders reach you in a timely manner. This shipping policy outlines how our shipping process works based on the distance between our warehouse and your location, in accordance with Pinterest's rules and guidelines.

1. Order Processing Time: Once your order is placed and payment is successfully processed, our team will begin processing your order. Please allow 1-3 business days for order fulfillment. During peak seasons or promotional periods, processing times may be slightly longer, but we will do our best to keep you informed of any delays.

2. Shipping Methods and Carriers: We partner with reputable shipping carriers to ensure reliable delivery of your orders. The shipping methods available for your order will depend on your location and the distance from our warehouse. We offer the following shipping options:

   • Standard Shipping: This is our default shipping method, available for all orders. It provides reliable delivery within a reasonable timeframe. The estimated delivery time will depend on the distance between our warehouse and your location.

   • Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options. The estimated delivery time will be shorter than standard shipping and will vary based on the distance.

3. Shipping Costs: Shipping costs are calculated based on the total weight of the package, shipping method selected, and the distance between our warehouse and your location. During the checkout process, you will be provided with the exact shipping cost before finalizing your order.

4. Tracking and Order Status Updates: Once your order has been shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment. We also recommend creating an account to access real-time updates on your order status.

5. International Shipping: We offer international shipping to select countries. Please note that international shipping may incur additional customs fees, duties, or taxes, which are the responsibility of the recipient. The estimated delivery time for international orders may vary based on customs clearance procedures and the distance from our warehouse.

6. Shipping Restrictions: Some items may have shipping restrictions due to legal or logistical reasons. If any restrictions apply to your order, we will notify you during the checkout process.

7. Lost or Damaged Shipments: While we take utmost care in packaging and ensuring the safe delivery of your orders, unforeseen circumstances may occasionally lead to lost or damaged shipments. In such cases, please contact our customer support team, and we will work with you to resolve the issue and arrange for a replacement or refund, following Pinterest's guidelines.

8. Address Accuracy: It is your responsibility to provide accurate and complete shipping information. Please ensure that your shipping address is correctly entered during the checkout process. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

9. Changes to Shipping Policy: We reserve the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping procedures.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help!

How often is there new inventory?

We receive new products weekly! We strive to bring in high-quality and differentiated products at the best prices on a weekly basis.

Where is your store located?

Waite Park, MN: 265 Division Street, Waite Park, MN 56387

How do you receive your products?

We receive our product in a variety of ways. We work directly with manufacturers such as Ashley, Simmons, Englander, and many more. We buy closeout deals, warehouse buys, and discontinued furniture.

We also work with online retailers for their returned products. Reasons for return range from slight damage to not fitting through a door and even buyers remorse! Products falling within this category will only be sold and available in-store, so you don't have to worry about your online order not showing up in a brand-new condition!

Do you offer in-store financing?

Yes, We offer in store financing through Synchrony Bank and American First Finance. Charges, interest, fees, and details vary on the option.

Head over to our financing page to learn more!

Do you offer layaway?

Yes, we do offer a layaway program in-store! 20% non-refundable upfront with one month to pay off the rest!

Can I return something if I don't like it?

We offer returns from a month of purchase. If you order something online and you don't like it, you can bring it back within a week to receive full in-store credit with no re-stocking fee! You are responsible for returning the items in the same condition it was received. Any product returned after the week period will be subject to a 20% restocking fee. We offer return delivery for an added charge.

In-store purchases can be refunded, but they will be subjected to a 20% restocking fee for returning the merchandise. However, you can return your in-store purchased goods for full in-store credit.